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Frequently Asked Questions

Delivery Policy

Orders within Metro Manila are free for a minimum order of P2,500.  Orders outside Metro Manila (ex. Bulacan, Rizal, Laguna) are not available at the moment.

Metro Manila orders are processed and delivered within 2-3 business days, except Sundays. We offer free delivery for orders over 2,500.

 

  Metro Manila
(below P2,500)
Outside Metro Manila
not available yet
FEE P 120  
TIME 2-3 days except
Sunday
 

 

Payment Policy

Currently, we accept COD and can accept Credit Card payments

We also accept bank transfer to the below accounts:

Max.Ideas Marketing

Union Bank – 002050008576
BPI – 0193-3270-01
BDO – 00059-0066552

 

Return Policy

We will only accept returns for items that are clearly damaged upon receipt.  Please ensure you email customerservice@maxideasmarketing.com with your order number and a photo of the damage.  We accept damages within 7 days upon receipt. 

 

Customer Service

For further inquiries and support.  Please leave us a message on the chat box or send your emails to customerservice@maxideasmarketing.com.