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Delivery Policy

Orders within Metro Manila are free for a minimum order of P2,500.  Orders outside Metro Manila (ex. Bulacan, Rizal, Laguna) will be charged a fixed delivery fee of P300 plus P80 / kilo over total order of 3.00 kilograms.

Metro Manila orders are processed and delivered within 2-3 business days, except Sundays. Luzon orders 5-7 business days. For the rest, it will be 14-16 business days. Orders are not shipped on Sundays and national holidays.  All provincial deliveries are air freight and coursed through LBC. Please check the latest delivery schedules here.

Provincial deliveries whether or not they are above P2,500 will be charged a delivery fee.

Metro Manila
(below P2,500)
All province
Not Metro Manila
FEEP 120P 300 < 3 kg
Plus P 80/kilo above 3 kg
TIME2-3 days except
Sunday
Click here for latest

Payment Policy

Currently, we accept COD and can accept Credit Card payments

We also accept bank transfer to the below accounts:

Max.Ideas Marketing

Union Bank – 002050008576
BPI – 0193-3270-01
BDO – 059-0066552

Return Policy

We will only accept returns for items that are clearly damaged upon receipt.  Please ensure you email customerservice@melawares.com with your order number and a photo of the damage.  We accept damages within 7 days upon receipt. 

Customer Service

For further inquiries and support.  Please send your messages at 0919-086-2436.

Or at customerservice@melawares.com

If you have paid and did not receive your goods please contact us at  0919-086-2436.